Surprisingly often, we find issues on clients' computers that they were't even aware of (and weren't why they called).
A perfect example of this is browser spyware, which can silently take over your web searches, change your home page, pop up fake warnings, and steal your information. We're seeing a LOT of these lately on both PC's and Macs, in Safari, Chrome, and Firefox.
Rather than a loooong written explanation, and to kick off our long-promised YouTube channel, we've created video tutorials for the most popular browsers (see below). They're brief and easy. PLEASE do yourself a favor and follow the directions to check your own browser.
p.s. Your feedback and requests for other tutorials welcome!
Happy Independence Day,
and the computers dot mom team