We get it.

There are plenty of computer geeks for hire, but we share our clients' priorities. We are educated women with busy lives who want technology to make our lives easier, not harder, and with a minimum investment of time, energy and money. Holiday labels? Photo management? Smartphone setup? Yup, we can do that. But if the best solution to your problem is a piece of paper and a pencil, we'll tell you so.

We do NOT sell hardware or software, so we have no incentive to talk you into technology you don't need. (Or those very profitable extended warranties).
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Of course not! Our clients are women and men from 10 to 80+ with every imaginable level of experience.  ("computers dot dad" wasn't funny). The only requirement is interest. Many of our consultants are moms, so we've had lots of practice being patient.

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We wish we had a nickel for every client who's ever said, "I'm going to be your WORST student ever!"  

Our clients range from absolute beginners of all ages ("I don't even know how to SPELL 'computer'!") to people who've been using PC's for years but need to learn a new skill, or just feel that they're not as efficient as they could be. Our goal is to make sure you learn how and why things work, not just which button to push, so you're better able to solve your own problems. And it never hurts to have a little fun.   (Breathe! It helps.)

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Onsite consulting is $125 per hour, with a hour-one minimum. We do not charge travel time. Telephone and web-based follow-up support that lasts 10 minutes or less is free; phone and web support rates apply for longer sessions.

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Follow-up support by phone, web and email is included, within reason (roughly, ten minutes live or five emails).

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For private consulting: no problem, no charge, as long as you reach us before we leave for the appointment (an hour in advance).  Of course we prefer more notice, but we understand that Stuff Happens.  For workshops, there is a sliding scale (no charge up to a week in advance, 20% cancellation fee up to 24 hours in advance, 50% within 24 hours).

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We started with (and loved!) our very small classes in 1998 and, as our clients' needs changed, transitioned to private consulting in 2004.  For many clients,  it's most efficient to bring the classroom to you: we work at your site with your own equipment and data.  

But lots of people enjoy our small-group workshops that focus on a single subject, like Travel Tech, and learn a lot from listening to the other questions and comments in the room!  Check here for current offerings.

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Most things you need to do with or to a personal computer, printer, scanner, smartphone, iPod/iPad, digital camera, etc. We don't know everything, but we will always tell you in advance if we don't have the expertise you need, and wherever possible to recommend consultants we trust for anything we are not able to do.

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Yes. Many of our clients have both.

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We will try to help in every way we can, but if we can't help we will always try to provide you with the information and resources you need to solve it another way. And we stand behind our work, unconditionally.

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Call us at (212) 861-5465 during normal business hours; leave us a voicemail anytime; or drop us an email.  We try to respond within 3 hours or less during business hours.  Sometimes we answer our email on weekends, but don't spread it around.

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